• Skip to main content
  • Skip to header right navigation
  • Skip to after header navigation
  • Skip to site footer
Capitol BCA – Follow the Leader

Capitol BCA - Follow the Leader

Strata Title Management and Body Corporate Administration

  • 1300 55 10 19
  • Get a quote
  • Contact Us
    • Brisbane
    • Redcliffe
    • Gold Coast
    • Feedback
    • Careers
    • Code of Conduct & Communication Policy
  • Owner Login
  • Why Choose Capitol
  • Meet the Team
  • Body Corporate Management
  • For Developers
  • Resources
    • Online forms
      • Get a quote
      • Owner Login
      • Update your contact details
      • Air Conditioning Request Form
      • Certificate of Currency Request
      • Company Nominee Form
      • Completed Improvement Notification
      • Disclosure Statement Request
      • Email Levies
      • Financial Relief
      • General Improvement Request
      • Information Certificate Request
      • Insurance Claim Form
      • Key Access Device Request Form
      • Maintenance Request
      • Online Strata Search Request
      • Owners Tax Report
      • Pet Request Form
      • Reimbursement Request
    • Electronic Voting
    • Introduction to Body Corporate Management
    • The Committee
    • Levies
    • Maintenance
    • Insurance
    • By-laws
    • Dispute resolution
    • Legislation + fact sheets
    • Codes of conduct
    • Owner Training
    • Events
    • Capitol Complaint Policy
  • News

Stolen or destroyed locked boxes

August 17, 2018 by Kristina Lucas

We have recently started to receive concerning news from occupiers at schemes in Gaythorne and Lutwyche that plastic key safes/locked boxes are being targeted by thieves. These locked boxes are accessed or broken off so that the key inside can be used to enter a building’s common areas.

kiddekeysafes-1-250x300

The type of key safe/locked box being targeted (pictured left) – very different to the welded metal key safes which are accessed by utility meter readers.

Key safes/locked boxes are often installed on the common property without a committee’s knowledge or approval by a real estate agent and are used to provide quick access to agents/contractors so that they do not need to chase the owner or travel to our office to obtain a key to the common property.

The concern for many bodies corporate when a locked box goes missing is whether or not a new set of locks and keys for each owner will need to be issued, as this can be an expensive exercise for the body corporate.

Once the issue is brought to our attention we immediately contact the real estate agents who we know manage lots within the building to see whether they have removed the locked box, and advise the committee accordingly.

At this stage we are not recommending that committee members have locked boxes installed at the scheme for the reasons set out above.

Committee options:
For those schemes where a committee member lives on site (depending on that committee member’s work/family commitments), contractors can be directed to contact that committee member on site for access. This also allows that committee member to report back to other committee members about the work undertaken to the common property.

Another option is to have Capitol hold a spare key or keys to any common property doors. This would mean additional travel for a contractor and the body corporate needing to have a signed register of when a key was checked in or out of Capitol.

The third option for regular contractors like cleaners or gardeners is to issue them with a key for access as required to perform their duties. Upon termination, keys are returned to Capitol to hold until a new contractor is appointed or the committee advise otherwise.

Unfortunately, we cannot hold individual keys to an owner’s lots; however real estate agents can hold these for owners as needed.

Occupier options:
With the proliferation of social media, occupiers can join or follow local suburb crime watch/Neighbourhood Watch type groups through Facebook or Twitter for real time updates on break-ins and thefts in their local area.

Category: Common Property, General

Related Posts

You may be interested in these posts from the same category.

Strata & Body Corporate: Quick Links to What Matters

What Are The Common Terms I Need To Know As A Body Corporate Owner?

Keeping Costs in Check: Top 5 Strategies to Reduce Your Body Corporate Fees

Previous Post:QUT property law review
Next Post:Commissioner’s Corner – Access to Records, Part 2

Sidebar

Get in touch

  • This field is for validation purposes and should be left unchanged.

Recent Posts

Strata & Body Corporate: Quick Links to What Matters

June 26, 2025

What Are The Common Terms I Need To Know As A Body Corporate Owner?

September 5, 2023

Keeping Costs in Check: Top 5 Strategies to Reduce Your Body Corporate Fees

August 2, 2023

How to Properly Move In and Move Out in a Body Corporate Property

June 27, 2023

  Join us on Facebook

Contact us
1300 55 10 19
Join us on Facebook

Capitol Body Corporate Administration acknowledges the Traditional Owners of the lands on which we operate. We recognise their unique connection to land, waters, and the environment and extend this recognition and respect to First Nations Peoples and Elders, past and present.


Copyright © 2025 | Capitol BCA - Follow the Leader | Website terms of use | Privacy Policy | Complaint Policy | Site by Kingfisher